The product brain that builds itself
Everything your customers say and do, mapped to your product, accounts, and competitors, so you always have the answer.
How ProductSense works
A brain that builds itself
Structured automatically
Everything comes in scored and analyzed, so a casual "that would be nice" and a customer who built a workaround are never treated the same.
Mapped to your accounts
Each signal is tied to the customers and segments it came from, so you see what enterprise is asking for, not just an anonymous theme.
Always current
The picture updates as new conversations land, so what changed this week is there without anyone pulling a report.
Everything gets mapped automatically and stays current as new signals land. The more it sees, the sharper the picture gets.
Why product leaders rely on ProductSense
A full view of customers and product
The answer is already there
You don't start from scratch when a question comes up. What customers need is mapped to the right product area and account, and never out of date.
Decisions backed by evidence
Every conclusion traces back to the source it came from, so you're acting on what customers actually need, not on whoever argued hardest.
Never start from a blank page
The customer context is already there when you need it, whether you're new to the role or moving into unfamiliar ground. No catching up before you can act.
When it matters most
When a blind spot costs you
New scope, no context
New role, new area, or a segment you've never owned. Months of context you don't have time to absorb.
ProductSense gives you that context on day one, so you're making real decisions from the start.
You can't afford to lose a key account
Your most important accounts send signals long before they leave. They're easy to miss.
Every signal stays tied to its account, so you see trouble while you can still act.
Try it yourself
See what's hiding in plain sight
Connect at least one source and see the first recurring problems in minutes. Surface the recurring problems, workarounds, and unmet needs shaping what your team should build next.
Get a walkthroughWorks with where your customers already talk
Frequently asked questions
Questions product leaders ask us
See what ProductSense would
look like in your team
A 30-minute walk through your current setup, and how ProductSense fits the way your team already works.
Built by the team that scaled Smartly.io to €100M+ ARR, who lived this problem firsthand.